Friday, October 25, 2013

Debt Settlement Agencies: Special Halloween Edition

Satan! Satan! Satan! (Because it's the "Special" Halloween Edition)

Having trouble paying your bills? No longer answering the phone unless you recognize the caller ID number? Used a credit card to pay for groceries lately? More than once? Skipped a utilities bill to make the monthly minimum on a credit card? Forget the last time you paid more than the monthly minimum?

Well, friend. If the answer to one or more of these questions is in the affirmative, you are in, what attorneys describe as, “a jam, financial-wise,” because, sadly, that is how attorneys speak.

Assuming this is the case, you may have recently noticed advertisements for “Debt Settlement Agencies.” They are everywhere, these advertisements, and they have been for a while, but you're more apt to notice them while being, financially-speaking, all jammed up. In fact, depending on just how jammed up you are (finance-wise), you're liable to start seeing them all over the place, these advertisements: on TV, on billboards, on the internet, in direct mailers, in your dreams. [Hint: if you are receiving direct mailers from Debt Settlement Agencies, you are definitely jammed up, finance-wise.]

What these DSAs (and I'm just going to start calling them that from now on), promise is: (1) to reduce your debts by negotiating with your creditors on your behalf, so that (2) you can avoid bankruptcy.

It's a good pitch, right? Lower your debts and avoid bankruptcy.

So maybe by now you're starting to give these DSAs some serious thought. It can't hurt to try it, you might be telling yourself. After all, even if it doesn't work, there's always . . . bankruptcy. You know, the (insert scary Halloween music here) last resort.

Is a Debt Settlement Agency right for me?”

The answer to this question, as any lawyer will tell you, in answer to any question you ever ask, is: "Well, it depends." In this case, it depends on whether you're considering buying a DSA or hiring one. If it's the former, you'll need to ask someone else. They look profitable to me, but I know nothing about investing. If it's the latter, the answer is a nearly unequivocal “almost definitely not,” which is about as close as you'll ever get to a “yes/no” answer from a lawyer.

The reason why a DSA is almost definitely not the right solution for you (no matter who you are), is pretty simple and has almost nothing to do with the well-documented fraudulent, abusive and deceptive practices of DSAs. The reason is simply that a DSA is a model that is designed to fail. (No, not the “business-model” – no doubt the owners of DSAs do quite well.) It is a model that is designed to fail the very people it is purported to attempt to help.

Debt Settlement Agencies do not work because they cannot work.

The two-pronged goal of a DSA is to (1) reduce your debts so that (2) you can avoid bankruptcy. In practice, a DSA almost never reduces your debts and has no measurable effect on whether you ultimately file bankruptcy or not.

DSAs claim that they will negotiate “lump-sum” settlements with your creditors, who, they will tell you, would much prefer to get a smaller percentage of your outstanding balance now, in a single payment, rather than having it dribble in month by month.1

OK, you think. That sounds good. But wait a minute – where does the money to make these lump-sum settlements come from?

It comes from you, of course.

But I don't have any money! If I did, I wouldn't be here, in this finance-related jam!

Of course not, your DSA-rep soothes. Not yet anyway. That's one of the services we offer – we will help you raise this money, by setting up a monthly payment plan for you. All you need to do (after signing the agreement we have just emailed to you in PDF format), is pay us the specified amount every month for the specified number of months. We will deposit that money in an interest-bearing escrow-type account, and when the funds in that account have grown enough for us to make reasonable lump-sum offers to your creditors, we will begin negotiating your way out of debt!

You mull this over for a bit. It's hard to concentrate these days, what with all the stress. The kids crying, always crying. And the damned dog, always barking . . . . Plus, you've started drinking again. Which your wife is not at all happy about. Whoa! Wait a minute – I can't afford another monthly bill! I'm not making ends meet as things are now. How can I possible afford to pay you?

Not to worry, not to worry. Couldn't be easier. Just stop paying your creditors and pay us instead. We are going to get you out of debt. What have your creditors done for you lately? Nothing. Remember – our results are proven. We can – and will! – reduce your debt by as much as 50 percent! Or more!

Well, there's no arguing with that. You print out the form and sign it, have your wife sign it when she gets off work from her second job, and the next day you take it to work, scan it, and email it to your new DSA. What the hell, if it doesn't work, you can always file bankruptcy later, right?

You stop paying your creditors and start paying your DSA. For a while, all goes well. Your single monthly payment to the DSA, even with their $50 per month fee2, is less than the total amount you were paying to your creditors before. Suddenly, you are able to pay all of your monthly bills. In fact, you have a little bit left over, so you can go out for dinner once in a while, or maybe see a movie. 

I'm sure glad I made that call . . .

From the depths of Hell, rumblings . . .

It does not take long for your creditors to notice that you have stopped paying them. They start calling you. You tell them not to worry – you've hired a DSA who will take care of everything. But they keep calling anyway. It's as if they haven't heard you, or that they don't care about your DSA. On your next billing statements, you notice that they have increased your interest rate, from an already debilitating 20-something percent, to more than 30 percent, their “default” rate. “But I haven't defaulted,” you explain. “I've hired an agency to take care of this for me . . .”

They charge late-payment penalties and cut off the use of your credit cards. (They don't “close” the accounts, at least not yet.)

You start to worry. You call your DSA and explain what's been happening. They calm you down, they counsel patience. Everything is going according to plan. You have nothing to worry about. Just keep making your payments to us.

The next thing you notice is that your creditors are charging you “over-limit” penalties, even though you haven't charged anything in months and while, yeah, you were close to the limit on some of your cards, you weren't that close, or at least you didn't think so. 

And somewhere in the back of your mind you start calculating how much your total debt has increased since hiring your DSA.

Be patient, they tell you. It will all work out in the end.

Your accounts are “charged off” and turned over to collection agencies and law firms, who send you Demand Letters for amounts you don't even recognize. The total debt must be double by now, but you don't even want to do the math.

And then your creditors start suing you, one by one. You get certified mail regularly. You come home from work to find notices taped to your door directing you to come to the Sheriff's office immediately, to claim your “very important papers.” Your wages are garnished.

Then, out of the blue, you get a letter from your DSA, congratulating you with the “good news” that they have just settled one of your accounts. It's the smallest of the accounts you turned over to them, which makes sense, they explain, because there was not enough money in your account to attempt to settle the larger ones, at least not yet. Okay, that makes sense . . . . And then you look at the amount and realize that they have “settled” this account for more than the amount it was when you hired them. And, charged you a 20% “commission” on the discounted amount.

You are already shaking when the phone rings. It's your wife, who is calling you from jail. She was stopped for having a taillight out on her car and when the officer ran her information, realized that she had a warrant out for her arrest. “So do you, by the way,” she tells you, between sobs. Apparently, you both failed to appear for a debtor's exam. Neither of you remember getting notice of this. At some point, you realize that she has the children with her. “I need you to bail me out,” she sobs. “The next hearing date is Friday!” (It is Tuesday. “Must remember to take the recycling out to the street,” you think.)

Enough is enough. You call your DSA and demand that your escrow account be released to you immediately. You are informed, calmly, that you have no escrow account. The entire amount was used to settle one of your accounts. Your current balance is negative, because they deducted their commission on your “savings.” The woman on the phone begins explaining the tax-consequences (being sure to remind you that she cannot give "legal advice"), about how you will likely be receiving a 1099 form and that the IRS will “probably” tax the discount on the settlement  as “income.” Which is right about when the smoke alarm goes off. And the dog starts barking. Dinner is burned. The house fills with smoke. The doorbell rings. You drop the phone and sink to the floor and begin sobbing. The dog – God, how you hate that dog – comes over and licks the tears off your face.

Epilogue.

The suicide note is short and to the point:

Maybe that Debt Settlement Agency wasn't such a good idea after all.



1 This assumption is, of course, misguided. A typical credit card company, for example, would much prefer that you make minimum monthly payments for the rest of your life than for you to actually pay off your balance.

2 Not all DSAs charge a monthly fee.

Monday, June 17, 2013

Deuteronomy 15.1-2




Quiz: What do the following people have in common?

Stan Lee
Cathy Lee Crosby
Margot Kidder
Bowie Kuhn
Buster Keaton
Larry King
Dionne Warwick
Dick Smothers
John Wayne
Elton John
M.C. Hammer
Michael Vick
Morton Downey, Jr.
"Sinbad"
Lynne Redgrave
Ulysses S. Grant
Richard Wagner
Tammy Wynette
Mozart
Billy Sims
Mike Tyson
Thomas Paine
Gloria Vanderbilt
Oscar Wilde
Mickey Rooney
Johnny Unitas
Mick Fleetwood
Ted Nugent
Jerry Lee Lewis
George McGovern
Gaylord Perry
Rembrandt
Kim Basinger
George Clinton
Andy Gibb
Phoebe Snow
Randy Quaid
Charles Goodyear (yes, that "Goodyear")
Joe Louis
Gary Busey
Nikola Tesla
Jerry Lewis
George Jones
Michael Jackson
Dee Snyder
Johnny Paycheck
Willie Nelson
Lawrence Taylor
Cyndi Lauper
Burt Reynolds
Donald Trump
King Phillip II
Margaux Hemingway
Tom Petty
Meat Loaf
Don Johnson
Wayne Newton
Marvin Gaye
Merle Haggard
Chaka Kahn
Grace Jones
Raymond Carver
Daniel Defoe
Debbie Reynolds
Tony Gwynn
Isaac Hayes
"Buffalo Bill" Cody
LaToya Jackson
Melvin Belli
Dorothy Hamill
Natalie Cole
Miguel Cervantes
"Mark Twain"
Eddie Fischer
William McKinley
Thomas Jefferson
Henry Ford
Zsa Zsa Gabor
Lenny Bruce
Francis Ford Coppola
John Barryman
Gary Burghoff
Bjorn Borg
Walt Disney
L. Frank Baum
P.T. Barnam
Abraham Lincoln

If you answered that these are all relatively famous people who achieved some degree of success (or crushing failure), you are correct. Extra credit if you added that they all filed bankruptcy at one time or another.